Couldn’t have explained the wonderfulness of process mining any better myself than this 1-minute video by Pallas Athena.
I also like the other videos on the (Australian) Pallas Athena website.
By the way, did you know that the Process Mining part in BPM|One (Reflect|One) is build and maintained by Futura Technology? And that Peter van den Brand, one of the owners and founders, studied and worked in our group??? Small world, isn’t it 🙂
PS sorry for the long radio silence but I have been working! Maybe I’ll post something about that later this week…